SHIPPING POLICY
Orders placed in India are fulfilled by DTDC and international orders will reach you via INDIA POST. Please email us at: contact@houseofurmi.in for any query and we’ll do our best to help.
Domestic: Once the order is placed, item will be shipped within 2 weeks and delivery in 10 business days.
International: Once the order is shipped, delivery in 10-30 business days.
Domestic: Once the order is placed, item will be shipped within 2 weeks and delivery in 10 business days.
International: Once the order is shipped, delivery in 10-30 business days.
Shipping charges
Domestic orders: Rs.100-200 depending upon the location.
International orders: Shipping charges are applicable on all orders. Shipping and handling rates vary based on the product, its size and volume, the packaging used and the shipping destination. You will see the final shipping and handling charges at the time of checkout after you provide the shipping address for your order.
Duties & taxes for international orders: Custom duties & taxes for international orders are not included in your order, and are over and above any shipping charges paid at checkout. Most countries charge duties on imported items which are levied at the time of port entry and they vary based on the destination country and the products imported.
Domestic orders: Rs.100-200 depending upon the location.
International orders: Shipping charges are applicable on all orders. Shipping and handling rates vary based on the product, its size and volume, the packaging used and the shipping destination. You will see the final shipping and handling charges at the time of checkout after you provide the shipping address for your order.
Duties & taxes for international orders: Custom duties & taxes for international orders are not included in your order, and are over and above any shipping charges paid at checkout. Most countries charge duties on imported items which are levied at the time of port entry and they vary based on the destination country and the products imported.
You will need to pay the applicable duties and taxes directly to the shipping agency at the time of your order delivery. Shipping of all product orders are processed from our own warehouse in Cochin. Orders will be delivered to the shipping address mentioned at checkout.
Non-availability on delivery: Our delivery partners will attempt to deliver the package three times before they return it to us. Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster. Do note, orders shipped and returned due to non-availability on delivery are not eligible for any refunds/ repeat fulfillment or credit notes in lieu of the returned original order.
Modes of payment: For shipping to India, we accept all major debit & credit cards (including Mastercard, visa & American express) and also provide net banking options across major banks, UPI & wallets. Cash on delivery (cod) facility is not available at the moment. For all international transactions, we accept major credit cards (including mastercard, visa & american express).
Non-availability on delivery: Our delivery partners will attempt to deliver the package three times before they return it to us. Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster. Do note, orders shipped and returned due to non-availability on delivery are not eligible for any refunds/ repeat fulfillment or credit notes in lieu of the returned original order.
Modes of payment: For shipping to India, we accept all major debit & credit cards (including Mastercard, visa & American express) and also provide net banking options across major banks, UPI & wallets. Cash on delivery (cod) facility is not available at the moment. For all international transactions, we accept major credit cards (including mastercard, visa & american express).